IKEA - Co-worker Care Center Business Partner
جدة / وظائف شاغرة / إدارة أعمال

IKEA - Co-worker Care Center Business Partner

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إعلان منتهي الصلاحية

IKEA - Co-worker Care Center Business Partner

Co-worker Care Center Business Partner

  • Jeddah, Saudi Arabia
  • دوام كامل

معلومات عن الشركة

Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them.

Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA career may be right for you.

We strive for excellent leadership to lead business and people together. We believe people learn and develop best when they perform and deliver in the real world.

معلومات عن الوظيفة

 

Purpose of the Job: 

To position IKEA as the “Retail Employer of Choice”.

 

Assignments

  • Execute values based and customer focused candidate behavioral selection process which is integrated into the overall interview process.
  • Execute onboarding orientation program for stores & service units.
  • Execute, and maintain the Buddy program to provide an engaging learning opportunity on the job for our new coworkers.
  • Work closely with Human Resources, and leaders leading others to ensure that we are closely connected so that a new hired co-worker receives consistent basic job knowledge feedback.
  • Execute the follow-up process by securing and reporting the individual development plan on a 60-day cycle.
  • Give input and feedback on programs, processes, and policy changes based on co-worker inputs, experiences, and business results from audits, KPIs and changes in the market.
  • Contribute to an annual co-worker engagement strategy that is connected to the commercial calendar.
  • Execute and follow-up co-worker engagement activities for both co-worker and customer experience impact.
  • Contribute and execute the annual Co-worker Care Center work cycle that will give structure to all the related activities during the year. 
  • Actively seek, promote, and execute WOW moments and opportunities throughout the store to support the IKEA offer, and interactions with co-workers.
  • Play an active role to ensure VOICE is rolled out, understood, and a high level of participation is accomplished.
  • Use VOICE and any other coworker’s satisfaction tools to measure my success .
  • Contribute to a secure transparent grievance process that is confidential, yet transparent as possible.
  • Play an active role to create and maintain an environment of trust by encouraging open, constructive, honest, two-way feedback with my team and other colleagues.
  • Play an active role to execute the People business plan and ensure alignment with department activities and the business plan.

المؤهلات

 

  • Bachelor’s Degree or 3+ years worked as a Specialist or Manager in IKEA or similar fast paced, diverse retail or service environment.
  • Proven ability to prioritize and organize own work to make efficient use of time available.
  • Training facilitator and interviewing experience. 
  • Ability to communicate effectively using different tools.
  • Analytical, organization, problem-solving, and follow through skills.
  • Ability to lead change and influence others.
  • English and Arabic language skills, both spoken and written.
  • Excellent skills in time management, MS EXCEL, WORD, Powerpoint, Outlook.
  • Passion for people.

 

معلومات إضافية

All your information will be kept confidential according to EEO guidelines.

 

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اضف تعليقك

نظرة عامة

إدارة الموقع
  • عدد المشاهدات: 621
  • اسم الشركة: ايكيا -IKEA
  • مكان العمل: جدة
  • ساعات العمل:
  • درجة التعليم: غير محدد
  • الجنس المطلوب: ذكر
  • الخبرة: من بدون إلى سنة
  • السعر: 0 ريال سعودي
  • تاريخ الانتهاء: إعلان منتهي الصلاحية

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